What to do when you are repetedly prompted to enter your Norton Credentials?

[John Smith]

Norton Antivirus developed by Symantec Corporation. It supports in PC, tablets, smartphones etc. It is an anti-malware software that helps you to protect your Computer. It protects your PC from almost all types of Malware. It uses signatures and heuristics to identify the types of malware. It keeps its virus database updated with all the latest malware definitions.

norton install- As we know that, there are a login id and password needed to log in to Norton Antivirus. Sometimes, it shows error when you enter your login credentials to log into Norton antivirus. It sometimes does not accept the credentials. It repeatedly asks to enter your credentials and does not open it. Even after entering your user id and password again and again. In this case, you can do something which can be helpful to resolve the issue. You can also visit Norton Support to know more Norton related information. However, in this article, we will try to recognise the problem and try to sort it out.

You need to restart your Computer- Norton Install

When you are repeatedly asked to enter your credentials while opening Norton Antivirus page in your Computer. Then you are facing an issue that can be resolved by following some steps. You need to restart your Computer to fix this issue. Follow the steps to restart your PC:

• If you are trying to open Norton Page by repeatedly entering your credentials.
• Then you need to close all the running applications in your Computer.
• To close all the running applications you need to press ‘alt+ctrl+delete’ button altogether.
• It opens the task manager window.
• In the task manager window, you will find the list of all the running programs.
• Furthermore, select all the programs and then click on the ‘end task’ button.
• Finally, it will close all the programs that are running in your PC.
• Furthermore, go to the down-left corner of your Computer.
• Now, you need to click on the start button for the next step.
• Again, take your mouse cursor to the ‘shutdown’ button.
• A list of options will appear.
• You need to click on the ‘restart’ button from the list.
• It will restart your Computer.

With the above steps, your Computer will restart. Once the Computer restarted, you again need to log in with the help of your credentials. Generally, you can resolve such issues by following the above steps. Please go to the next step if the problem still persists.

You need to sign in and sign out to Norton identity safe- Norton Install

In case, you performed the above steps and still finds that the problem is not resolved. Then you need to follow the second steps.

• First of all, you need to switch on your Computer.
• Secondly, open the Norton Antivirus main window in your Computer.
• Once the Norton window opens, you need to go to the top right corner of the screen.
• After that, you are advised to click on your User Name.
• This is your username.
• It will only show when you log in with your credentials.
• Go to sign out dialogue box and then click on ‘ok’ option.
• Again go to the Norton Main Window and click on the ‘Identity’ tab option.
• Furthermore, you need to click on the ‘identity safe’ option.
• Now, it will open the ‘get started window’ page.
• Go ahead and click on the ‘sign in’ option.
• Afterwards, you need to enter your credentials and then click ‘sign in’ button.
• Now, you need to go to the ‘Vault Closed’ window.
• Here, you need to enter your Norton Identity Safe Vault password.
• After entering the password, go ahead and click on the ‘open’ button.

This will help you to fix the issue in which you are repeatedly prompted to enter your Norton credentials. You can also contact Norton Support if you have any other issue.

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If you have any issue related to Norton then you can visit Norton Support. You can also call on our toll-free number to get 24*7 support. Our technical experts will help you to resolve your queries. Feel free to contact.