How Can I get a refund on United ?

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https://data.richmondgov.com/nominate/464942
United 24-Hours Risk-free Cancellation: Your ticket can be canceled within 24 hours of the booking, and no cancellation fee will be charged if any error has occurred in your booking. Apart from cancellation, you can also change your booking within 24 hours without paying any change fee. Under this policy, you will get a full refund, and the refund amount will be processed in the original form of payment.