hire an in-house IT person

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So if constant monitoring is a necessity, shouldn’t you just hire a full-time IT person? In most cases, companies with fewer than 50 employees will find it far less expensive to outsource their IT needs to a dedicated managed services provider than to take on an additional employee.
Even though a managed IT services solution is the best option for most small businesses, not all managed services plans are created equal. Here are some things to look for when evaluating a managed IT provider’s services.

Be sure the quoted monthly price covers:

Applying security patches weekly, if not daily, for urgent and emerging threats
Antivirus update monitoring
Firewall update monitoring
Backup monitoring and test restores
Spam-filter installation and updates
Spyware detection and removal
Monitoring disk space on workstations and servers
Monitoring hardware for signs of failure
Optimizing systems for maximum speed

More Info: computer service technician salary