Healthcare Chatbots Market Research, Segment, Progress, Growth Rate, and Global Forecast 2027

[Priya Raut]

Market Synopsis:

Market Research Future (MRFR)’s new analysis projects that the global healthcare chatbots market is set to witness healthy growth in the forthcoming years. The integration of Artificial Intelligence (AI) in the healthcare sector has paved the way for the adoption of chatbots. Additionally, healthcare chatbots are poised to handle complex tasks such as personal monitoring, appointment booking, etc. in an efficient manner and maximize the productivity of the organization. This, in turn, is expected to propel the expansion of the healthcare chatbots market.

The inclination towards cost cutting without compromising on the quality of services has accelerated the adoption of the technology in the healthcare sector. Additionally, the large-scale penetration of IT services has further catalyzed the growth of the top health chatbots market. The trend is projected to perpetuate over the next couple of years.

The compatibility of chatbots with mobile platforms has accelerated revenue creation for the players of the healthcare chatbots market. The exponential demand for smartphones is prognosticated to drive the growth of the market significantly in the coming years.

Competitive Dashboard:

Some of the key players profiled in the report are Babylon Healthcare Service Limited (U.K.), PACT Care BV (Netherlands), Sensely, Inc. (U.S.), Buoy Health, Inc. (U.S.), Your.MD (U.K.), Infermedica (Poland), GYANT.Com, Inc. (U.S.), Ada Digital Health Ltd. (Germany), HealthTap, Inc. (U.S.), Baidu, Inc. (China), and Woebot Labs, Inc. (U.S.).

Market Segmentation:

By component, the healthcare chatbots market has been segmented into software and services.

By deployment model, the global healthcare chatbots market is segmented into on-premise model and cloud-based model.

By application, the healthcare chatbots market has been segmented into symptom checking & medication assistance, and appointment scheduling & medical guidance.

By end user, the global healthcare chatbots market is segmented into patients, healthcare providers, insurance companies and others.

Regional Analysis:

By region, the global healthcare chatbots market has been segmented into Europe, North America, Asia Pacific, and the Rest of the World. North America is set to witness significant growth over the next couple of years. The factors responsible for favoring the growth of the regional market include rapid technological advancements, increasing adoption of artificial intelligence, consolidation of key players and presence of developed healthcare sector.

Europe is another important growth pocket of the global healthcare chatbot market. Rising healthcare expenditure coupled with increased research and development activities are set to aid the healthcare chatbots market proliferation in the region.

Asia Pacific is a highly lucrative market globally and is expected to remain so in the foreseeable future. The growth trajectory of the healthcare chatbots market in the region is guided by increasing investment in modernization of healthcare facilities and rising demand for advanced technologies in the healthcare sector. Meanwhile, the Middle East & Africa is set to exhibit little growth. The growth of the region is driven by Middle Eastern countries with developed healthcare sectors, while, the economically backward African regions remain impediments to market expansion.


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Market Research Future (MRFR), enable customers to unravel the complexity of various industries through Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.