In the modern tech-savy world, Salesforce has emerged as a tool that has captured each and every industry you can possibly think of. From Tech Giants to nearby call centres, all of them use Salesforce services and products to solve their problems. So if you are one of the people who still are yet to know about Salesforce let us help you.

What is Salesforce?

Salesforce started as a SAAS CRM company but now has evolved and now provides various software solutions and platforms. It is…

Networking, upskill & offering services – there is more to the salesforce system than what meets the eye. Composed of millions of salesforce personnel around the world, it can be a lot to understand if you don’t know how the Salesforce ecosystem works.

Before moving forward let us understand what the Salesforce Ecosystem actually is?

In layman terms the salesforce ecosystem is a group of experts (firms or individuals) who have the ability to add on product or services on top of…

Salesforce Service Cloud:

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support. It could be one part of Salesforce’s CRM package that could be the ideal CRM software solution for your business.

What does Salesforce Service Cloud do?

• Enables your customer service team to resolve cases quickly, process automatically, and improve team efficiency with service statistics.

• Increases the efficiency of customer…

Introduction:

Salesforce professionals are in high demand as companies look for highly qualified professionals in the field. Statistics show that about 60% of Salesforce’s use poses one challenge or another, often making it lower and increasing the need for a trained team. Salesforce deals with the changes that employees face in terms of procedures to be followed and in their behaviour and expectations. Hence the need for access to foolish evidence, led by a trained…

Have you wished your communication within your organization was much easier? Want to receive notifications of only important updates? Do the updates you receive not require attention?

Well Worry no more! Salesforce has the perfect solution for you called “Notification Builder” which was released Summer of 2019.

The builder enables admins to create customized in-app notifications for the targeted audience. You can define when the notification triggers, which users will be notified…

CRM platforms have evolved exponentially in recent time and are still improving to engage and include all platforms. While many CRM platforms require a dedicated time to resource to properly create and maintain a solution, in response Salesforce Anywhere has provided a solution to it. According to Salesforce, Anywhere can bring chat, alerts, comments and videos directly to a CRM software in a unified view.

If you are a representative or manager trying to ensure your team is working…